Store Polices

Piechnik’s Garden Gate
Rochester/Oakland Twp Location

RETURN POLICY & WARRANTY POLICY

We value every customer and want you to be delighted with your purchase. To ensure transparency  and a hassle-free experience, we’ve outlined our return and warranty policies below. 

Original Receipt Needed for all Returns & Plant Warranties

Returns: Home/Garden Decor and Gardening Products only. 

  • We accept returns with original receipt up to 30 days after purchase in unused condition with  original tags attached. 
  • Refunds will be given in the same method used for payment. If paid by check you will be refunded  after 7 days. 
  • We do not accept returns on clearance items or special orders. 
  • Gift Cards are non-refundable. 
  • Christmas merchandise can be returned up to Dec. 15th of year purchased. 

 

Warranty: Nursery and Perennial Products. 

  • All items on Sale for 30% or more are considered Final Sale-no warranty or returns
  • Arborvitae, Boxwood, Fruit Trees, Japanese Maple, Perennials and Roses– Will be replaced up to  the original price paid up to November 15th of year purchased. 
  • All other Hardy trees and Shrubs – 1 year from date of purchase – will be replaced for the original  purchase price. 
  • NO WARRANTY on Annuals 
  • NO WARRANTY on Nursery/Perennials already replaced once on warranty
  • All replacements ONLY covered equal to price originally paid at time of sale. 
  • Warranties DO NOT cover act of nature including drought, freeze, frost or damage by animals.

 

● Piechniks reserves the right to void a warranty due to lack of watering and/or neglect of Plant  Product. 

Piechnik’s Garden Gate reserves the right to alter or void these policies at any time.